Frequently Asked Questions About Self Storage in Ottawa

Here are some of the questions people frequently ask us about storage in Ottawa.

Do I have to sign for a certain length of time?

No. Our contracts work on a month-to-month basis. Sign for as long as you need – or as little. You can customize the lease length to your needs.

How much notice do I have to give before I move out?

Please let us know 15 days ahead of your planned move.

Are the contents of my unit covered by insurance?

No, not unless you take out insurance on your own. Your home insurance policy can probably be amended to cover your stored goods. We offer storage insurance in Ottawa for a fee. Wherever you buy it, we think insurance is a good idea: if it's worth storing, it's worth insuring.

Learn more about our Ottawa storage insurance.

Do I have to leave a security deposit?

No, we don't collect a deposit.

Why is the Just Right Self Storage building so clean?

That's how we operate our storage facility. A storage building that is not clean and well-maintained is probably neglected in other ways as well – perhaps in security or customer service. We're clean, secure, and here to serve your needs.

Learn more about our conveniently located storage facility and our storage facility security.

What are my payment options?

We accept Visa, MasterCard, American Express, debit cards, cash or cheques. If you prefer, we can set up automatic payments so you don't have to remember to send us your cheque or call us with your credit card.

How much storage space will I need?

This really depends on what you plan to put into your storage unit. To assist you with this process, we have created an online self storage space calculator to provide you with an interactive way to determine exactly how much Ottawa storage space you will need to store your goods.

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Company News

Gatineau/Hull Storage

We have received a lot of great feedback from our Quebec customers about our central location and how easy it was to store their goods in our state-of-the-art storage facility. We just wanted to pass on the word to other customers looking for storage in Gatineau, Hull, and Aylmer that we are just across the Champlain Bridge, Portage and Chaudière Bridges and will literally only take you minutes to get here from the Quebec side.

New Just Right Self Storage Website

We are excited to celebrate the recent launch of our newly designed website for our self storage facility in downtown Ottawa. We have made several improvements to the site in order to make information more accessible to our customers, more streamlined, and provide new interactive services such as our online storage space calculator.